1. Data controller
2. Information we process
We process the information you provide through enquiry and website-review forms, your communications with WAM, and the information required to manage the private client portal and an agreed project. If you accept analytics cookies, we also receive aggregated information about how the website is used.
3. Purposes and legal grounds
- To reply to enquiries and prepare tailored recommendations or quotations: consent and pre-contractual measures.
- To provide contracted services, manage projects, files, approvals and communications: performance of a contract.
- To meet accounting, tax and legal obligations: compliance with legal duties.
- To measure and improve the website when analytics consent is granted: consent.
4. Recipients and service providers
Information is not sold. It may be accessed, only when necessary, by providers that support hosting, business email, WordPress, the client portal, analytics and—where applicable—payment services. These providers act under their own terms or data-processing agreements.
Some technology providers may process information outside the European Economic Area using recognised safeguards such as adequacy decisions or standard contractual clauses.
5. Retention
Enquiries are kept only for as long as needed to respond and follow up. Project and billing information is retained for the duration of the relationship and for any statutory limitation and record-keeping periods that apply. Consent can be withdrawn at any time without affecting prior processing.
6. Your rights
You may request access, rectification, erasure, restriction, objection and portability where applicable, or withdraw consent, by writing to service@tuswebsamedida.com. You may also complain to the Spanish Data Protection Agency or the competent supervisory authority in your country.
7. Cookies and security
We apply reasonable technical and organisational safeguards. Essential cookies support the website and private portal; analytics cookies are only activated after consent. Read the cookie policy.
8. Updates
This policy may be updated when services, providers or applicable requirements change. The version published on this page is the current version.